Appeal and revision under CPA, 2019

A woman in Andheri buys a refrigerator that stops cooling in a month, sues the seller before the District Consumer Commission and wins compensation. The seller's first reaction is to appeal. Its second, when the lawyer reads the Act, is a cheque: the law does not let a party who has to pay under the order even get the appeal entertained until part of the amount is deposited. Consumer law has its own ladder of appeals, with its own deadlines and its own revision power. How does it climb, and what does the memorandum have to show?

In two minutes

Under the Consumer Protection Act 2019 (CPA), an appeal lies from the District Commission to the State Commission within forty-five days (s.41), from the State Commission's original orders to the National Commission within thirty days (s.51), and from the National Commission to the Supreme Court within thirty days (s.67), with a fifty per cent deposit of the ordered amount at each step; revision lies to the State or National Commission under ss.47(1)(b) and 58(1)(b).

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