Services: Types of services, Deficiency-meaning, Denial of Services, Commercial & Professional Services, Medical Services

Your local train season ticket is paid for, yet the platform is unsafe. Your flat was booked five years ago and the builder has not handed over possession. Your father’s surgery went wrong and the hospital shrugs. None of these is a shop selling a bad phone, yet each is a consumer problem. The Act covers services as fully as goods, and the real exam question is which services are covered, which are not, and when a service counts as deficient.

In two minutes

“Service” in section 2(42) is wide (banking, insurance, transport, housing construction, telecom and more), but it excludes free services and contracts of personal service, and “deficiency” in section 2(11) means any fault or inadequacy in the performance of a service, including negligence.

The rest of this chapter

The full explanation, the cheat sheet, every previous-year question at every mark weight, the quiz and the answer skeletons are part of Law of Torts, Motor Accident Claims and Consumer Protection on LexBlox Semester. Sign in to unlock the subject, or read Module 1 of Legal Language and Writing free.