Appeal and revision under CPA, 2019

A District Commission orders a shop to refund your money, or rejects your complaint altogether. The matter does not have to end there, but the clock is short and the next step depends on which order you are unhappy with. Forty-five days, thirty days, a deposit of half the amount: these are the details a drafter must get right. Who can you go to, how fast, and what must the memorandum of appeal say?

In two minutes

Under the Consumer Protection Act, 2019, an order of a District Commission goes in appeal to the State Commission within 45 days (s.41), a State order goes to the National Commission within 30 days (s.51), and a National order goes to the Supreme Court within 30 days (s.67); review and supervisory powers sit alongside.

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