Informal methods of settlement of disputes and Grievance Redressal Procedures Conciliation and Mediation

A water tanker never comes to your building, you write three letters to the ward office, and nothing happens. A court case would take years and cost more than the problem is worth. So what else can a citizen do? Journalists, local corporators, a public hearing, a conciliator, and since 2013 an anti-corruption ombudsman called the Lokpal all sit in the space between a complaint letter and a writ petition. This topic maps that space.

In two minutes

Administrative grievances are also resolved outside the courtroom: by conciliation and mediation, by Lok Adalats, by public inquiries and pressure through media and lobbying, and above all by ombudsman bodies such as the Lokpal and the State Lokayuktas.

The rest of this chapter

The full explanation, the cheat sheet, every previous-year question at every mark weight, the quiz and the answer skeletons are part of Administrative Law on LexBlox Semester. Sign in to unlock the subject, or read Module 1 of Legal Language and Writing free.