Consumer Protection Law
Sant Gadge Baba Amravati University · LL.B. Semester 2
Unit 1 — Consumer movements: historical perspectives
common law protection: contract and torts · consumerism in India: food adulteration, drugs and cosmetics, essential commodities · criminal sanctions
Unit 2 — Consumer: the concept
general perspectives · statutory and government services · definition and scope under Consumer Protection Act, 1986 · who is not a consumer
Unit 3 — Unfair trade practices
misleading and false advertising · unsafe and hazardous products · disparaging competition · business ethics and self-regulation · falsification of trade marks
Unit 4 — Consumer of goods
meaning of defects in goods · standards of purity, quality, quantity and potency · food and drugs, engineering and electrical goods statutes · price control · supply and distribution
Unit 5 — Supply of essential commodities
quality control · sale of goods and hire purchase law · BIS and Agmark · Essential Commodities law
Unit 6 — Consumer safety
distribution and handling of unsafe and hazardous products · insecticides and pesticides
Unit 7 — Services
deficiency · professional services: medical, lawyering · negligence · public utility: electricity, telecommunication and postal, housing, banking
Unit 8 — Commercial services
hiring · financing · agency services
Unit 9 — Enforcement of consumer rights
consumer fora under CPA: jurisdiction, powers and functions · execution of orders · judicial review · PIL · class action · remedies · administrative remedies